What is Airstrike?
We are a brand focused on creating high quality practical tools that make it easy to share the love of Christ—and the gospel!
How long have you been in business?
Since 1996. We registered our website in 1997!
Where are you located?
We are located in Acworth, Georgia, USA (near Atlanta)
Do you have retail stores?
No. We mostly sell directly through our online shop. This allows us to keep our overhead costs down and keep our prices affordable. The beauty of selling online is that we can reach millions of people around the globe and and focus on what we do best, designing new products.
What forms of payment do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover or directly payment through PayPal.
Where do you ship to?
We ship to the US and Canada.
What does shipping cost?
All US orders $49 or more ship Free. Otherwise it is a simple flat rate shipping charge per order.
Domestic Shipping Cost (within the USA)
- STANDARD Flat Rate Shipping : $4.99
- EXPEDITED Flat Rate Shipping : $8.99
- FAST (4-day delivery) : $19.99
- REALLY FAST (3-day delivery) : $29.99
If shipping outside the US, just add the items to your cart and select your country from the list to get a shipping price.
How long does shipping take? What shipping methods do you use?
All orders are shipped via USPS( First Class, Priority, or Express) or UPS ( Ground or 3 Day Select). Please allow 1-5 business days for most orders to be processed after your purchase is complete.
Domestic Shipping transit time (within the USA)
- Standard Shipping : 5-10 business days
- Express Shipping : 2-3 business days
- FAST (4-day delivery) : 4 business days
- REALLY FAST (3-day delivery) : 3 business days
International Shipping (varies per country)
- First Class International: 3-5 weeks (customs processing times vary)
- Priority International: 10-15 business days (customs processing times vary)
I live outside of the USA, will I be charged additional customs fees or import taxes?
Most likely. Every country has different regulations on how they handle imported goods. We recommended you visit this Duty Calculator to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees.
Can I track my order?
Once your order has been shipped, you will receive an email with a tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.
Returns & Exchanges
What is your return policy?
Click here to see our Return Policy.
Click here to see our Product FAQs
I want to sell Airstrike products in my shop. Do you sell wholesale?
No, not at this time. We currently sell directly to our customers through our website.
Can I place an order over the phone?
We are a small eCommerce company and unfortunately we do not provide phone support at this time. We do however provide excellent customer service through our website and email. You can see that in our feedback.
Can I see the personalization before I order?
There is no preview option to see what it will look like before ordering. We automatically email you a proof after we design it and before we ship your order. We cannot provide a proof prior to placing an order. Our graphic designers only work when you hire us to make you a personalized item.
Refund policy before custom item ships: Absolutely love your proof or contact us and we'll make it right. Your satisfaction is 100% guaranteed.
Still have other questions?
For additional information about Airstrike or have pre-sale questions please use the contact form or email firstname.lastname@example.org.